FAQ

We have used headings to help you understand these Terms and Conditions and to easily locate information. So we recommend that you save a copy of these Terms and Conditions for your records (but please note that we may amend these Terms and Conditions from time to time so please check the Website regularly.
   

 

Terms & Conditions

Please read these Terms and Conditions carefully and make sure that you understand them before using the Services. Please note that by using the Services, you agree to be bound by these Terms and Conditions. If you continue to use the Website or if you order products, we will take this as your acceptance of these Terms and Conditions. 
1) Understanding these Terms and Conditions
 
When we refer to "we", "us" or "our", we mean Cece Limited. Where we refer to "you" or "your" we mean you, the person using the Services.
You understand that you are responsible for all electronic communications and content sent from your computer to us and you must use the Website for lawful purposes only.
If an item you have ordered is not as described, is flawed or of a lower quality, you can return it to us and you will receive a refund of the defective product, or alternatively a discount, 
1- ABOUT US
CECEFINERY.COM
Mail: Info@modebycece.com
We are CeceFinery Ltd and we operate an E-commerce Website specialised in selling curate AfroChic fashion and accessories. We are a company registered in England and Wales and our registered office is at 130 Old Street, London, EC1V 9BD. 
   Our products and designers are meticulously selected based on the ethical, traditional methods and current style they use to create the best of contemporary designs for the woman who is not only fashion and quality savvy, but is also a cultural high thinker.
Most designs carry a hint of traditional craft. Made by designers who care about preserving the artisanal and ethical aspect. While providing fashion-forward designs for the modern woman thus extending the knowledge of what has so far been known as African or African inspired fashion.

       

2- The products

The products we sell are as accurate as possible in the description displayed on the Website.  Please contact our Customer Service Advisors if you would like more information about a product. The images of the products on the Website are for illustrative purposes only, and although we attempt to display colours accurately, we cannot guarantee that your computer's display of the images accurately reflect the true colour of the products.
 The products sold are supplied for your domestic and private use only. You agree that you will not use the products for any commercial, business or re-sale purposes. You further agree that you will not export, reexport.
 The Website allows you to check your order and correct any errors before completing a purchase. Please take the time to read and check your order at each page of the order process as you are responsible for ensuring that the information you provide is accurate (for example, the correct products, quantities, size, colour, delivery address etc.)
We will not be liable to you or any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with: (i) use of, or inability to use, the Website; or (ii) use of or reliance on any content displayed on the Website.
 

3- Purchasing from us

  1. To order products you must be over 18 years of age and possess a valid credit or debit card. By placing an order, you are promising that all details you provide are true and accurate. That you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds in the account to cover the cost of your order. And that you have checked the address where you want your goods delivered.
  2. We only accept your order once payment has been approved and we have debited the payment card
  3. As soon as we receive your payment, We will send you an e-mail confirming that we have received your order. The order will be delivered to you at the address specified when you placed your order.
  4. In the unlikely event that the goods are no longer available, You will not receive an e-mail confirming the acceptance of your order,
  5. The image shown on the website will not include any of the accessories unless stated in the specification of the goods. Whilst looks may be shown assembled they will require styling by you and if you need any further help, Our specialist team will be more than happy to assist you with advice on how to get the best out of your garment for every season. By suggesting different other ways to wear your purchase.
  6. We have made every effort to display as accurately as possible the colors of our products that appear on this website. However, we cannot guarantee that your monitor's display will accurately reflect the color of the actual goods.
  7. Whilst we try to be as accurate as possible, all information provided is provided in good faith.
  8. Very occasionally, we may need to refuse or cancel an order or close or freeze an account (even if we have previously confirmed your order) – e.g. if we think there’s something dodgy going on with an order or an account. If this happens to you and you think we’ve made a mistake, please don’t take offence and feel free to contact us.
 Payments

3- RETURNS, REFUNDS, EXCHANGE

  • You have 14 days to return or exchange an item from when it is delivered (we advise you get a postage proof). If an item you have ordered is not as described, is flawed or of a lower quality, you can return it to us and a refund of the defective product, or alternatively a discount. 
  • Our designs are hand made by designers and artisans who care about each individual piece we sell on our site. They are crafted with various fabrics or delicate materials. So, sometimes one design might some slight variations from one to another.
  • Please note that in certain cases we may reject your return of a product if Cecefiney Ldt judges that the item might have been purposely damaged for dishonest intend. 
  • So, we understand you can try it on, but please do not wear it. Because if it is returned worn and in unsuitable to resale condition, we will not be able to refund you. And will have to send it to you back.
  • Items, where hygiene is involved can’t be returned for a refund or exchange e.g. bikinis, earrings, underwear).
 

4-Delivery & carriage charges

  • Goods will be dispatched from our warehouse within 2 working days and any dispatch date is an estimate, which can change without notice. Dispatch may be delayed in accordance of unpredictable circumstances. These might include things such as our designers not delivering the good to us, accidents, breakdowns, fire, severe weather, riot, civil commotion, malicious damage or the default of our suppliers. We are not responsible where this causes a delay or failure in delivering your goods.
  •  The estimated delivery date of the products will be stated in your order confirmation email. If you do not receive an estimated delivery date from us,  and the the delivery is delayed because of events beyond our reasonable control, we will try and arrange for your products to be delivered as soon as possible, but we will not be liable to you for any losses caused as a result of such delay.
  • If no one is available at your address to sign for your order, our delivery partner will leave you a note and you will need to contact them to rearrange delivery.
  • Delivery times may vary depending on the availability of the products and your delivery address. Delivery times, including for Same Day delivery, are estimates only and cannot be guaranteed.
  • If there is no one to accept the order on the scheduled delivery date, the goods may be returned to us and we reserve the right to charge you an additional re-delivery 
  • Please check the goods as soon as you receive them - anything found to be missing or damaged should be notified to us at the time of delivery within two working days.
  • Delivery will be to the address specified by you when ordering. If you are ordering goods for delivery outside of the EU, please check what taxes or duties may apply. As we do not know and cannot control what charges you may have to pay once the Product(s) reach the destination country.

5- International Delivery

If you purchase products for delivery to an international destination. We will charge for delivery accordingly and your order may be subject to import duties and taxes which are applied when the package reaches that destination. Please find out for more information on duties and taxes. You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you breach any such laws.
Please contact your local customs office for further information and a “landed cost estimate” before placing your order. 
  

6- Our Website, Intellectual property, software and content

This section sets out the rules that apply to your use of the Website (whether or not you use it to order products or just to browse). By using the Website, you agree to these rules. 
(a) Access to the Website: You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and Conditions, and that they comply with them.
Access to the Website is permitted on a temporary basis and it does not include any commercial use of the Website or its contents. You must not reproduce, copy and/or exploit the Website for any commercial purposes without our prior written consent.
We reserve the right to withdraw or amend the Website without notice and, from time to time, we may restrict access to all or parts of the Website for maintenance. We will not be liable to you if, for any reason, the Website is unavailable at any time or for any period.
 
 (b) Linking: We are happy for you to link to the Website but you must do so in a way that is fair and legal and does not damage our reputation or take advantage of it (such as by using a link to suggest any form of association or endorsement by us). We reserve the right to withdraw linking permission at any time.
     
We are the owner or the licensee of all intellectual property rights in the Website and its content (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software including the presentation and compilation of the same) ("Content"). The rights in the Website and the Content are protected by international copyright laws as well as by any relevant national law concerning copyright, authors' rights and database right laws. All such rights are reserved.
By using the Website, you consent to the use of your data and you warrant that all data provided by you is accurate.

7-Complains & Need to talk to us

  • Occasionally things do go wrong and you may want to write to us. If that happens, please contact us at info@modebycece.com, who will work with you to resolve any issues you’re having with our service or products.